Core Values
Mission Statement
The University Club of Milwaukee is a private club with a full continuum of offerings for every member of the family. With golf, tennis, swimming, dining, and family recreation, The Club is committed to maintaining a high standard of quality in its services and experiences for all Members and their guests. Our treasured surroundings provide the backdrop for a welcoming environment where camaraderie, friendship, and the sharing of interesting and innovative ideas thrive.Core Values
At The University Club, our idea of excellence is creating an extraordinary member experience in every interaction. With dining, golf, and family recreation activities, our Club is the region's premier destination for personal and professional enrichment. To ensure a consistently exceptional Member experience, The University Club's Board drafted and unanimously approved the following set of core values. These values frame and define what we want to be known for:Passion for Excellence
Striving to provide an exceptional member experience
Impeccable quality and excellent service in all aspects of club life
High quality lessons and skill development in athletic activities
Informative programming that enlightens, entertains, and ignites positive dialogue
Commitment to our community and support of the arts
Maintenance and care of facilities, golf course, and grounds
Integrity and Respect
Fostering an environment that is respectful and trustworthy and in which all constituents take pride and responsibility for maintaining a professional, yet welcoming atmosphere
Personal behaviors and comportment
Interactions with fellow Members, staff, and guests
For our historic structures, their treasures, and surroundings
Preserving a beautiful and highly regarded golf course
Consistent and transparent communication that builds trust and member engagement
A culture that supports and fosters open and collaborative communication between all constituents and is focused on information sharing, positive solutions, and continuous improvement
Timely delivery of clearly written information pertinent to Club operations, functions, and administration
Open, transparent, and consistent communications from the Board and management
Welcomed Member involvement in sharing ideas and issues with the Board and management
A collaborative, team oriented management style that provides ongoing feedback for continuous improvement
Sound governance and sacred stewardship of all Club assets
Strong strategic direction and policy setting with responsible oversight and management of the Club's capital and human investments
Financial
Human
Facilities and Grounds
Histories
Vibrant spirit of camaraderie and friendship
Fostering multi-generational interactions, relationships, and fun
Social events and gatherings
Education and programming
Athletic and recreational opportunities
Family focused activities
These core values have and will continue to inform all policies around comportment, dress codes, phone policies, and more at The Club, and will provide staff and Members the basis for holding ourselves accountable to these expectations.